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Cannot see what you’re looking for? Don’t worry, all the info is here. To list as many articles as possible, use generic search keywords like “RuuviTag” or “battery”.

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No new Tags in Nearby Tags

Check permissions

Ruuvi Station requires Location permission in order to see Ruuvi sensors.

Bluetooth is disabled

Ruuvi Station requires Bluetooth (BLE) connection, check that your Bluetooth connection is enabled.

Ruuvi sensor is not powered

Indicator LED light will blink on the RuuviTag, when the beacon is powered.

Ruuvi sensor firmware

Ruuvi Station can only see Ruuvi sensors, which are running the default Ruuvi firmware program.

Tag has already been added to Ruuvi Station

When a sensor Card has been created for Ruuvi sensor, it will no longer be visible on the ‘Nearby sensors’ page.

RuuviTag signal out of range

Bring the Ruuvi sensor closer to your mobile device. Make sure there are no structures between the Ruuvi sensor and your mobile device, which could obstruct the Bluetooth signal.