Support Center

How can we help? Type your question below.

Cannot see what you’re looking for? Don’t worry, all the info is here. To list as many articles as possible, use generic search keywords like “RuuviTag” or “battery”.

For community support, register on Ruuvi Forum and create a new topic. You’re also welcome to join Ruuvi Slack and Ruuvi Telegram.

Red LED indicator stays on after firmware update

Firmware package

RuuviTags which have been running Eddystone or Espruino firmware may still be running on the old configuration, which causes Ruuvi FW to crash. Please update to the latest Ruuvi firmware (1.2.11 or later). Download latest officially supported packages here.