Support Center

How can we help? Type your question below.

Cannot see what you’re looking for? Don’t worry, all the info is here. To list as many articles as possible, use generic search keywords like “RuuviTag” or “battery”.

For community support, register on Ruuvi Forum and create a new topic. You’re also welcome to join Ruuvi Slack and Ruuvi Telegram.

Acceleration data is not equal or close to zero

Gravity component

RuuviTag sensors use a gravity component (proper acceleration) when measuring acceleration, which means that your tag is accelerating roughly at 9.81 m/s^2 (or 1000 mG) towards the center of the Earth. The measurement result will vary slightly based on your altitude and geological location.